Privacy Policy

Information We Collect

Personal Information

When you create an account or make a purchase at Captain Cook's Vault, we may collect the following personal information:

• Name and email address for account registration
• Payment information processed securely through our payment processors
• Purchase history and transaction records
• Communication preferences and customer support interactions

Automatically Collected Information

We automatically collect certain technical information when you visit our website:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our site
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use your personal information for the following legitimate business purposes:

• Service Delivery: To process your orders, deliver digital codes, and provide customer support
• Account Management: To create and manage your user account, including login authentication
• Communication: To send order confirmations, updates, and respond to your inquiries
• Security: To protect against fraud, unauthorized access, and maintain platform security
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who assist us in operating our website and conducting our business. These providers are contractually obligated to keep your information confidential and secure.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights or the safety of our users.

Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for all data transmissions
• Secure servers and databases with access controls
• Regular security audits and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but commit to promptly addressing any security incidents.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information, subject to legal requirements
• Opt-out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a portable format

Cookie Policy Integration

Our website uses cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie practices, please refer to our separate Cookie Policy. You can control cookie preferences through your browser settings.

International Data Transfers

If you are located outside our primary operating jurisdiction, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place for any international transfers.

Children's Privacy

Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will promptly delete the information.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a revised effective date. Your continued use of our services after such changes constitutes acceptance of the updated policy.